Support

We are passionate about customer support. Our goal is to set a new standard for Customer Service for Health Information Technology.

Time is your most valuable asset – too valuable for you or your staff to be on hold or wait for a return call when you have an important question.

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features

Every Geriatrics Select EHR customer receives in our standard-setting Customer Support at no additional charge:

  • Live US-based Customer Support
  • Phone Support 24/7/365
  • Monthly Online Web Training
  • Free Personalized Training
  • Automatic Product Updates
  • Tier IV Redundant Data Storage
  • System Availability Guarantee
  • On-going Free Customization

Word on the Street

The support department is excellent. They always answer the phone, try to help, solve the problem before they give you a ticket for the issue. The department keeps you updated with email as to where they are on solving the issue. That is truly SUPPORT.

Marilyn H, Heart Group of Broward

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